Política de privacidad
1. Introduction
At [BIYODE ENERGY], we are committed to protecting and respecting your privacy. This Privacy Policy describes how we collect, use and protect your personal information when you use our website and services. By using our website and services, you consent to the collection, use and disclosure of your personal information in accordance with this Privacy Policy.
2. Information we collect
We may collect and process the following information about you:
a. Information you provide when you create an account, place an order, subscribe to our newsletter or communicate with us, such as your name, address, email address and phone number.
b. Information about your transactions on our website, such as details of the products you purchased, the date and time of the transaction, and information about the device you used to access our website and complete the transaction.
c. Technical information, such as IP address, browser type, operating system version, and geographic location information.
3. Use of Your Information
We use the information we collect to:
a. Process and fulfill your orders, manage your account and provide customer service.
b. Improve the user experience and the quality of our website and services, including personalizing our content and advertising.
c. Communicate with you about our products, services, promotions and events, and provide you with information and recommendations that may be of interest to you.
d. To comply with our legal and regulatory obligations, such as preventing fraud and protecting our rights and intellectual property.
e. Analyze website usage and user demographics to better understand our operations and improve our products and services.
4. Disclosure of Your Information
We will not sell or disclose your personal information to third parties, except in the following instances:
a. To service providers and business partners who assist us in the operation of our business, such as payment processors, logistics providers, marketing partners and analytics service providers. These third parties will only have access to information necessary to perform their functions and are subject to confidentiality agreements.
b. If we are under a duty to disclose your personal information to comply with any legal or regulatory obligation or in response to a request from law enforcement.
c. In the event of a merger, acquisition or asset sale, in which case we may disclose your personal information to the acquiring or resulting entity.
5. Information Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, loss, misuse and alteration. These measures include data encryption, firewalls, restricted access to our facilities and systems, and training programs for our staff.
6. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless we are required or permitted by law to retain it for a longer period.
7. Your Rights
You have the right to request access, rectification, erasure and limitation of use of your personal information. You also have the right to object to the processing of your personal information and to request portability of your data. To exercise these rights, you can contact us at info@cosmeticcertificated.com
8. Changes to the privacy policy
We reserve the right to modify this Privacy Policy at any time. Changes will be effective immediately upon posting on our website. We encourage you to periodically review this policy to be informed of any changes.
9. Contact
If you have any questions or concerns about our Privacy Policy, please feel free to contact us at info@cosmeticcertificated.com
10. International Data Transfers
As we offer worldwide shipping, we may transfer your personal information to countries that may have different data protection laws than Spain. By using our services and providing us with your personal information, you consent to such data transfer.
11. Links to Third Party Websites
Our website may contain links to third party websites that are not under our control. We are not responsible for the privacy practices of these websites, and we recommend that you review their privacy policies before providing them with your personal information.
12. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. This includes retaining data to comply with our legal obligations, resolve disputes and enforce our agreements.
13. Minors
Our website and services are not directed to children under the age of 18. We do not knowingly collect personal information from minors without the consent of their parents or legal guardians. If we discover that we have collected personal information from a minor without proper consent, we will delete such information from our records.
14. Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance the user experience, analyze website usage and personalize our content and advertising. You can set your browser to refuse cookies or to notify you when a cookie is being sent. However, if you do not accept our cookies, some features of our website may not function properly.
15. Third-party advertising and analytics
We may use third-party advertising and analytics services to better understand how users interact with our website and to deliver targeted advertisements. These third parties may collect information about your visits to our website, your interaction with our services and other websites through cookies and tracking technologies.
16. Social Networking
Our website may include social networking features, such as "Like" or "Share" buttons, which allow you to share our content on your social networks. These features may collect information about your use of our website and set cookies to function properly. Your interaction with these features is subject to the privacy policies of the companies providing such features.
17. Shopify Privacy Policy
As our website is hosted on the Shopify platform, it is also subject to Shopify's Privacy Policy. You can find more information about how Shopify handles your personal information in its Privacy Policy: https://www.shopify.com/legal/privacy.
18. Applicable Law
This Privacy Policy and any dispute relating to the processing of your personal information shall be governed by and construed in accordance with the laws of Spain.
19. Acceptance of Privacy Policy
By using our website and services, you consent to the collection and use of your personal information as described in this Privacy Policy.
20. Contact Information
If you have any questions, comments or concerns about our Privacy Policy, please feel free to contact us at info@cosmeticcertificated.com